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© Michael Fichtenau e.K. „Ideale Prozesse“

about us

Having a background of 25 years in mechanical engineering and manufacture, we are profound experts on metal working technologies and industries.
We know exactly what happens if there are machinery problems or if working processes do not run smoothly.

We listen and know how you and your machinery feel.

As company owner Michael Fichtenau says: "Before starting my own business, I gained the necessary experience as a field service technician being responsible for the maintenance and optimization of lathes. For many years, I was the ‘rescue man’ of the company. Whenever a lathe did not work properly or a new machine had to be put into operation in no time, I was the man wanted.”
In our business, time is always a critical factor. Thus our declared aim is to rapidly find a solution for every single problem of your machinery. A lathe at a standstill costs a company a lot of trouble and money. When solving such problems, we benefit from close ties with quality machine manufacturers like GILDEMEISTER, TRAUB, EMAG and DOOSAN.